This place suits me perfectly! Great amenities like free wi-fi, a fitness center, and a bar. The staff helped me find the best exchange rates on my first stay, which I still appreciate. I'm coming back for Christmas!

Check-in was smooth, and I appreciated the friendly front desk staff. However, the suite was disappointing. it smelled of stale cigars, and half the lights didn't work, making for a less than ideal experience.

The hotel's location made it super easy to explore Lake Minnetonka and hit up Canterbury Park for some live racing. The indoor pool and on-site dining were perfect for relaxing after our adventures. We loved the fitness center too—it had everything for a great workout! Definitely recommend for a fun group getaway.

One downside was the check-in process. we experienced some confusion with our room reservations, which took longer than expected.

Family with children need to steer clear

There was a decent service from the front desk. They helped bring extra towels when I asked. The pool was a hit with the kids, shallow area for them to play, that was a plus.

It wasn’t exactly inexpensive but acceptable for the basics.

great restaurants but disappointing room condition

I enjoyed the quick check-in process and the friendliness of the front desk staff. The hotel's restaurants offered a nice variety of choices for meals.

However, the room condition left much to be desired.

The architecture is interesting and creates a cute feel. The saltwater pool was enjoyable and refreshing. Staff provided excellent service during breakfast. The room had a clean fridge and coffee maker with complimentary K-pods. A pleasant experience for a family.

The Crowne Plaza Minneapolis West, An Ihg Hotel was a fantastic choice for our family getaway. The saltwater pool was refreshing, and the spacious room had a lovely view. The staff provided excellent service, particularly during breakfast, where the choices were delightful and the dining area was welcoming.

Some common areas could use improvement in cleanliness.

The hotel has a fantastic outdoor space and the staff was incredibly friendly, especially Melvin at the front desk. However, cleanliness was quite poor, with reports of unvacuumed areas and dirty rooms. Despite some of these issues, the location is convenient and the stay had some redeeming qualities.

I loved the warm ambiance of the Fireside Lounge, featuring a cozy fireplace and comfortable seating that made it inviting for relaxation. The staff was exceptionally attentive and ensured a welcoming atmosphere throughout my stay.

More signage for room locations would be helpful.

i had a budget stay at this hotel, and it exceeded my expectations compared to my last visit in plymouth. the saltwater pool was a refreshing treat, and the breakfast spread included delicious options like fresh fruit and coffee. the staff was friendly and attentive throughout my stay, making it a pleasant experience.

wi-fi was quite unreliable during my stay.

The Crowne Plaza was an excellent choice for my business trip. The room was spacious and well-furnished, providing a comfortable work environment with a good desk area and free Wi-Fi. The staff was efficient, particularly at the front desk who assisted with check-in and local dining recommendations. The overall atmosphere was conducive to productivity, making my stay enjoyable.

The hotel shows signs of aging.